Privacy Policy

The entity responsible for processing personal data is Altilis, Lda., with Portuguese tax identification number 519 415 655.

For any questions concerning the protection of your personal data, you may contact us through:

• Email: geral@altilis.pt
• Phone: +351 934 379 322

We may process personal data that you voluntarily provide when contacting us by email, telephone or WhatsApp, including:

• Name;
• Company, where applicable;
• Email address;
• Telephone number;
• Location and characteristics of the requested work;
• Photographs or documents submitted for project assessment;
• Other information included in your message.

The website may also process technical data that is strictly necessary for its operation and security, such as the IP address, browser type, date and time of access and technical information associated with the request made to the server.

Personal data may be processed in order to:

• Respond to requests for information and other messages;
• Assess work and prepare proposals or quotations;
• Arrange technical visits and contact the interested person;
• Manage the pre-contractual relationship and, where applicable, the contractual relationship;
• Comply with legal obligations applicable to ALTILIS;
• Ensure the operation, integrity and security of the website.

Processing may be based on pre-contractual measures requested by the data subject, compliance with legal obligations and the legitimate interest of ALTILIS in responding to enquiries and protecting its systems.

Data will be retained only for the period necessary to respond to the enquiry, assess the request, prepare a proposal and manage any resulting commercial relationship.

Some data may be retained for longer periods where necessary to comply with legal, tax or accounting obligations, or to establish, exercise or defend legal claims in judicial or administrative proceedings.

ALTILIS does not sell or disclose your personal data to third parties for advertising purposes.

Data may be processed by technology providers required for website operation, hosting, security and email services, including the providers used by ALTILIS for Cloudflare Pages and Google Workspace.

These providers should process data only to the extent necessary to provide their respective services and in accordance with the legally applicable safeguards.

Under the applicable legislation, you may request, where relevant:

• Access to your personal data;
• Correction of inaccurate or incomplete data;
• Erasure of your data;
• Restriction of processing;
• Objection to processing;
• Data portability;
• Withdrawal of consent where processing is based on consent.

To exercise these rights, send your request to geral@altilis.pt. We may request additional information to confirm the identity of the person submitting the request.

In its current configuration, this website does not use cookies for advertising, behavioural analysis or personalisation.

Technologies that are strictly necessary for the operation, security and technical delivery of the website may be used.

Should analytics tools, advertising, embedded videos, maps or other services using non-essential cookies be added in the future, this policy will be updated and the applicable information and consent mechanisms will be implemented.